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Service System | Tiers |
Note: For the details of all tiers and the rules for upgrading and downgrading, please consult your dedicated investment advisor or call the national customer hotline 400-186-8186. |
Black Diamond Club | Black Diamond | |
Exclusive Diamond Club | Golden diamond | |
Yellow Diamond | ||
White Diamond | ||
Privilege Club | Platinum | |
Gold | ||
White Gold | ||
Basic | Silver | |
Member |
We are dedicated to meeting the multi-faceted needs of our members by continuously upgrading and optimizing the privileges we offer, which primarily consist of “investor education", "health management" and "exclusive privileges". Our goal is to make the life of our clients easier by helping with their work, health management, and lifestyle pursuits, among other needs in life.
Hywin Wealth has a professional call center service team, with the aid of intelligent customer service robots, which work seamlessly with human customer service personnel. The robots can not only answer customers' questions and provide suggestions and guidance, but also support the identification and conduct small talks. In addition to the abundance of business knowledge it has, the robots serve also as a friend capable of routine greetings and casual talks. Its anthropomorphic presence makes customer services more fun and interactive, thus greatly improving user experience.